
Sony WH-CH720N
Lightweight, comfortable ANC headphones with long battery life and solid sound, ideal for budget users.
The Sony WH-CH720N is a budget-friendly ANC headphone crafted for commuters and remote workers craving focus without the flagship price tag. It boasts an impressive 35-hour battery life with quick USB-C charging, making power anxiety a thing of the past. Users rave about its lightweight comfort and solid noise cancellation powered by Sony’s V1 chip, though experts note some plastic build trade-offs and hinge fragility. The sound strikes a fun yet balanced tone, enhanced by customizable EQ via the app. With seamless multipoint Bluetooth switching rounding out its practical perks, these cans deliver smart value wrapped in everyday polish—perfect for those chasing reliable endurance over luxe extras.

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Publications
9 LEADING PUBLICATION REVIEWS
SoundGuys highlights the Sony WH-CH720N as a solid mid-tier option that balances affordability, lightweight design, and good battery life, making it appealing for budget-conscious users like students and travelers. The review conveys a measured but generally positive tone, appreciating features such as active noise canceling, Sony 360 Reality Audio, and multipoint Bluetooth connectivity. While the build quality feels plasticky and less refined compared to premium models, comfort and clamping force are adequate for extended use, though heat buildup and pressure on glasses wearers are noted. Sound quality is described as bass-heavy and somewhat congested, with boosted treble that can become fatiguing, but casual listeners will find it acceptable, especially with app-based equalizer adjustments. The microphone performs well in typical environments, and battery life exceeds 40 hours with ANC on. Overall, the WH-CH720N is recommended as a practical, functional headphone for those who want decent noise canceling and sound without paying flagship prices, despite some compromises in finish and audio precision.
By Jasper Lastoria
What Hi-Fi? awards the Sony WH-CH720N as an outstanding budget over-ear headphone, praising its robust build, punchy and energetic sound, and surprisingly effective active noise cancellation (ANC) for the price. The review highlights the headphones’ strong value proposition, combining solid ANC, long battery life (up to 50 hours), and useful features like Bluetooth Multipoint and Sony’s DSEE upscaling. While the bass is described as somewhat over-enthusiastic by default, the reviewer appreciates the ability to adjust it via the app, allowing for a more balanced listening experience. Comfort and usability are noted positively, though the lack of foldability and a carrying case are minor drawbacks. The CH720N excels particularly with rock, hip-hop, and energetic pop genres, delivering a lively, engaging sound that outperforms many rivals in its price range. Overall, What Hi-Fi? regards the WH-CH720N as a dependable, well-rounded choice for budget-conscious listeners seeking quality ANC headphones without premium pricing.
By What Hi-Fi?
RTINGS highlights the Sony WH-CH720N as a solid mid-tier wireless over-ear headphone with notable improvements over its predecessor, including companion app support for EQ customization, multi-device pairing, and virtual surround sound. The review conveys a measured, moderately positive tone, appreciating the headphones’ comfortable fit, long battery life, and effective isolation of high-pitched noises. However, it also points out clear limitations: the ANC struggles with low-frequency sounds like engine rumble, the microphone’s noise handling is only adequate, and the headphones lack portability due to their bulky design and inability to fold. Audio performance is described as warm and generally pleasant, especially for genres like techno, but treble inconsistencies and sensitivity to fit can affect sound quality. While passable for commuting, office use, and casual gaming, the WH-CH720N are less ideal for sports or wireless gaming due to fit and latency issues. Overall, the review offers a balanced perspective, emphasizing practical strengths alongside realistic caveats.
By Dagobiet Morales Alfaro; Jasper Lastoria; John Peroramas
David Carnoy from CNET highlights the Sony WH-CH720N as a notable improvement over its predecessor, offering a lightweight, comfortable design and respectable sound quality that punches above its $150 price point. While the headphones lack premium touches like a carrying case, ear-detection sensors, and LDAC codec support, they deliver very good noise canceling, a useful ambient sound mode, and solid voice-calling performance with effective background noise reduction. The physical button controls and multipoint Bluetooth add practical value, though some advanced features found in higher-end Sony models are missing. Carnoy appreciates the balanced, slightly “smiley face” sound profile and long battery life, making these headphones a strong contender in the entry-level ANC category. However, he suggests waiting for discounts, as the full price feels a bit steep given the competition. Overall, the review conveys a cautiously positive tone, recognizing meaningful upgrades while acknowledging trade-offs typical of this price segment.
By David Carnoy
Billy Steele from Engadget highlights the Sony WH-CH720N as a compelling budget-friendly option that delivers surprisingly premium sound quality and comfort for under $150. Praising its lightweight design and ample cushioning, Steele notes the headphones are comfortable for extended wear. The WH-CH720N benefits from Sony’s V1 chip, offering solid active noise cancellation (ANC) and detailed, dynamic audio that captures subtle musical textures across genres. However, the review points out some trade-offs: the headphones rely heavily on plastic, which affects their perceived build quality, and the ANC struggles particularly with human voices. Additionally, advanced features like Speak-to-Chat and automatic pausing are absent, reserved for pricier Sony models. The app’s adaptive sound controls and EQ options add useful customization, while battery life remains strong at around 35 hours with ANC. Overall, Steele considers the WH-CH720N a strong mid-range contender that balances sound quality, comfort, and price, though it falls short of premium feature sets and materials.
By Billy Steele
Kob Monney from Trusted Reviews highlights the Sony WH-CH720N as a solid, affordable choice in the budget noise-cancelling over-ear headphone market. Praising its lightweight, comfortable design and long battery life, the review emphasizes the headphones’ lively, punchy sound signature that delivers an engaging listening experience across various music genres. The WH-CH720N’s noise-cancelling performs well against general ambient noise, making daily commutes less disruptive, though it struggles with isolating individual voices and offers only average call quality. The use of recycled plastics reflects Sony’s sustainability efforts without compromising build durability. While not as feature-rich or premium-sounding as higher-end models like the WH-1000XM5, these headphones provide good value with Bluetooth multipoint, voice assistant integration, and customizable ANC levels. The review notes stronger competition from models like the Panasonic RB-M600B, which surpasses the Sony in sound detail and bass depth, but overall, the WH-CH720N remains a confident, well-rounded budget option for everyday use.
By Kob Monney
Lee Dunkley from Tom’s Guide highlights the Sony WH-CH720N as an impressive entry-level noise-canceling headphone that delivers a surprisingly robust big-brand experience at an affordable price. Praising its solid build quality, lightweight comfort, and 35-hour battery life—longer than Sony’s flagship WH-1000XM5—the review emphasizes the headphones’ practical value for budget-conscious buyers. The integrated noise-canceling technology, powered by the same chip as the XM5, performs well in everyday environments, effectively reducing ambient sounds despite a slight background hiss. Sound quality leans toward warm, bass-heavy tones, but the customizable EQ via Sony’s Headphone Connect app allows users to tailor the audio balance to their preferences. While some features like on-ear detection, LDAC support, and low latency mode are missing, these compromises are framed as reasonable trade-offs for the price. Overall, the WH-CH720N is positioned as a highly compelling, cost-effective option for those seeking solid noise cancellation without flagship-level expense.
By Lee Dunkley
Prasad from GSMArena.com highlights the Sony WH-CH720N as a compelling mid-range wireless noise-canceling headphone that offers a surprisingly strong feature set for its price, positioning it as a “lite” alternative to the premium 1000XM5. The review conveys a measured but generally positive tone, praising the headphones’ effective active noise cancellation, excellent battery life, and comfortable fit, while noting the understated design and solid build quality. However, Prasad points out several drawbacks, including a somewhat cluttered and overwhelming companion app, the lack of folding hinges and automatic pause on removal, and a sound profile that leans bass-heavy with some midrange and treble tuning issues that can be partially corrected via EQ. The microphone quality and connectivity are deemed adequate, and the ANC performance is surprisingly close to flagship levels. Overall, the WH-CH720N is recommended as a new benchmark for travel headphones, especially given its value proposition relative to the much more expensive 1000XM5.
By Prasad
Prakhar Khanna from Forbes highlights the Sony WH-CH720N as a noteworthy upgrade over its predecessor, emphasizing its lightweight design, improved sound quality, and enhanced noise-canceling capabilities. While the headphones lack a premium look and the convenient folding ear cups found in some Sony models, their comfort rivals that of higher-end options like the XM5. Khanna appreciates the physical button controls over touch gestures, finding them more intuitive. The sound profile is balanced with clear vocals and a pleasant treble, though the absence of Sony’s LDAC codec limits high-fidelity audio. Noise canceling performs impressively for the price, comparable to more expensive models, but some advanced features like Quick Attention and Speak To Chat are missing. Battery life is excellent, supporting long usage and quick top-ups. Overall, Khanna recommends the WH-CH720N as a solid, lightweight noise-canceling headphone option under $150, offering strong value despite a few trade-offs.
By Prakhar Khanna
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14 LEADING EXPERT & INFLUENCER REVIEWS
WhatGear praises the Sony WH-CH720N for its excellent comfort, impressive 50-hour battery life, and effective active noise cancellation powered by the flagship V1 chip. The reviewer highlights the customizable sound via the Sony Headphones app, including 360 Reality Audio and DSEE upscaling, while noting the absence of wear detection sensors.
eSavants praises the Sony WH-CH720N for its lightweight, comfortable design and versatile daily use, including wired zero-latency editing and sports. While sound quality and battery life impress, the active noise cancellation and transparency mode fall short of flagship expectations. Overall, a solid, affordable option with some trade-offs.
Isa Marcial praises the Sony WH-CH720N for its lightweight comfort, customizable sound with Clear Bass and DSEE, and excellent battery life up to 50 hours without noise cancellation. She highlights smart features like Google and Microsoft pairing but notes the basic active noise cancellation and simple, non-foldable design as drawbacks.
Smart Home Sounds praises the Sony WH-CH720N for delivering impressive noise cancellation, long battery life, and lightweight comfort at a sub-£100 price. While not matching the premium WH-1000XM5, these headphones offer excellent value with solid sound quality, physical controls, and useful app features, making them a practical, well-rounded choice.
IE Tech praises the Sony WH-CH720N for its lightweight design, impressive 35-hour ANC battery life, and effective noise cancellation for everyday sounds like conversations and fans. The reviewer highlights clear call quality, multi-device Bluetooth 5.2 connectivity, and customizable sound via the app, while noting limited bass and lack of foldability.
Erin Lawrence praises the Sony WH-CH720N for its lightweight comfort, impressive battery life, and surprisingly good sound quality with Dual Noise Sensor ANC and Ambient Sound mode. She highlights useful app features like Adaptive Sound Control and multipoint connectivity. However, she notes the plastic build feels cheap and noise cancellation is moderate, making these solid mid-range headphones rather than premium.
Aaron X Loud and Wireless praises the Sony WH-CH720N for its impressive active noise cancellation, lightweight comfort, and useful features like multi-point pairing and app support, all at an affordable price. However, he notes trade-offs in build quality, lack of high-res audio and touch controls, and somewhat duller midrange sound compared to flagship Sony models.
CEONTHEMAKING praises the Sony WH-CH720N as a lightweight, budget-friendly ANC headphone with solid noise cancellation and good sound quality for everyday use. While noting its simpler build and lack of premium features like LDAC support and carrying case, the reviewer highlights improved multi-point connectivity and app-based EQ customization, recommending it as a great value option.
Thomas Tech praises the Sony WH-CH720N for its lightweight design, comfortable fit, and solid battery life, highlighting the effective active noise cancellation powered by Sony’s Integrated Processor V1. While not matching flagship models, its customizable EQ and multipoint Bluetooth 5.2 connectivity offer great value for a budget-friendly ANC headphone.
OPAZ praises the Sony WH-CH720N for its lightweight design, impressive Bluetooth range, customizable EQ with Clear Bass, and solid battery life. While noting the ANC isn’t flagship-level and build quality feels budget, the reviewer appreciates the sound customization and overall value, recommending a demo before purchase.
GYMCADDY praises the Sony WH-CH720N for redeeming Sony’s entry-level ANC lineup with improved build quality, lightweight comfort, spacious ear pads, and multi-point connectivity. While the sound is balanced with adjustable EQ and battery life is strong, he notes modest ANC gains and a mediocre microphone. The lack of a carrying case remains a drawback.
DHRME praises the Sony WH-CH720N for solid ANC performance, excellent multipoint connectivity, and useful app features like Adaptive Sound Control and DSEE upscaling. While sound quality is good and comfort acceptable, build materials feel cheap, and Bluetooth drops occur. Overall, it’s a strong mid-range contender with some trade-offs.
McPhoney praises the Sony WH-CH720N for its lightweight comfort, impressive 35-hour ANC battery life, and effective noise cancellation powered by the flagship Integrated Processor V1. While noting the plastic build and lack of a carry case as drawbacks, he highlights reliable multipoint connectivity, physical controls, and rich sound quality, calling it a “smart casual” headphone that balances performance and affordability.
The reviewer from 10BestOnes praises the Sony WH-CH720N for its impressive noise cancellation, balanced sound signature, and comfortable lightweight design, especially highlighting its 35-hour battery life with ANC on. While noting the build feels somewhat cheap, they emphasize its strong value for budget-conscious users seeking solid ANC and sound quality without premium pricing.
Social
5 INFLUENCER REVIEWS
littlejudit.ux highlights the Sony WH-CH720N’s lightweight design and impressive comfort, praising its noise cancelling as effective enough for focus in busy environments despite some background noise leakage. She also emphasizes the remarkable battery life, lasting a full week without charging, and notes the headphones’ compact fit for smaller heads. Overall, littlejudit.ux offers a positive, measured recommendation, valuing the WH-CH720N for its comfort, decent noise cancellation, and exceptional battery life, making it a solid choice for everyday use, especially on a budget.
i.cary.weights highlights the Sony WH-CH720N as a surprisingly strong contender against the pricier XM5s, praising its solid sound quality and noise cancellation that rivals the higher-end model. They note the tighter fit and smaller ear cups, which may not suit larger ears, but overall find it a good value. Their overall consensus is positive and somewhat regretful, suggesting the WH-CH720N offers comparable performance at a lower price point. While not perfect for everyone, especially those with bigger ears, i.cary.weights implies these headphones are a smart, budget-friendly alternative worth considering.
..blue.exe highlights the Sony WH-CH720N’s durability, multiple sound modes via the Sony app, and long battery life, praising its comfortable fit and soft, immersive sound. However, they express disappointment with the noise cancellation’s limited effectiveness and the inability to safely increase volume due to outside noise leakage. Overall, ..blue.exe finds the headphones offer good value and useful features but warns potential buyers about the noise isolation issues and volume limitations, suggesting caution given the €100 price point. Their review is balanced, appreciating strengths while clearly noting drawbacks that affect the listening experience.
PENNY🍒 highlights the Sony WH-CH720N as an affordable, cute, and effective noise-canceling option, especially suited for gym use. She appreciates that they stay securely on her head and block out distracting background noise, comparing them favorably to AirPod Pros. The €90 price point adds to their appeal. Overall, PENNY🍒 recommends these headphones for anyone seeking budget-friendly noise cancellation and style during workouts. Her positive personal experience and practical insights make the Sony WH-CH720N a solid choice for gym-goers who want both function and fashion.
shes.elle highlights how the Sony WH-CH720N headphones blend style, comfort, and solid sound quality, praising their lightweight feel and aesthetic appeal that matches her outfits. While not as feature-rich as her everyday Sony XM4s, she appreciates their portability and cuteness for casual use. Overall, she warmly recommends the WH-CH720N as a comfy, stylish option for noise-canceling on the go, especially for those valuing fashion alongside function, though she implies they complement rather than replace her primary headphones.
Store Reviews
CUSTOMER REVIEWS FROM 2 STORES
Amazon users praise the Sony WH-CH720N headphones for delivering impressive noise cancellation and customizable sound quality through the companion app. Many highlight the long-lasting battery life, which supports extended wireless use, and appreciate the lightweight, comfortable design that suits all-day wear despite occasional warmth around the ears. Reviewers value the dual-device Bluetooth connectivity, enabling seamless switching between phone and computer, and the option to use wired mode with a 3.5mm cable, which eliminates audio delay during gaming. Several users commend the headphones’ durability, noting they withstand drops with only minor scratches. Unique insights from Amazon customers include the headphones’ effectiveness in reducing tinnitus and ambient noise during flights, enhancing travel comfort and rest. The inclusion of multiple color options also appeals to buyers seeking personalization. While most find the controls intuitive, some mention the track control button’s placement causes accidental presses. A few users wish Sony had included a carrying case for better protection. Despite widespread satisfaction, some reviewers report intermittent Bluetooth connectivity issues and occasional early device failures, which affect functionality for a minority. However, the overall consensus on Amazon emphasizes that the Sony WH-CH720N offers excellent value, combining solid build quality, versatile features, and strong audio performance at a competitive price point.
4.4 Stars / Many verified reviews
Users on Target praise the Sony WH-CH720N headphones for their lightweight design, comfort, and solid sound quality, often highlighting their suitability for extended wear without causing headaches. Many appreciate the noise-canceling feature for everyday use, especially in home or study environments, though several note it falls short in more demanding settings like airplanes or noisy public spaces. Reviewers frequently mention the headphones’ stability during workouts, with some finding them ideal for gym use due to their sweat resistance and secure fit. Unique insights from Target shoppers reveal that the headphones leak sound noticeably, allowing others to hear the music at moderate volumes, which may be a drawback for privacy-conscious users. The device’s connectivity receives mixed feedback; while Bluetooth works well with some phones, others struggle with inconsistent connections or limited compatibility, particularly with non-Apple devices and PCs. Users also point out the inconvenience of requiring the Sony app for full functionality and the lack of a carrying case or folding mechanism, which affects portability. Several customers commend the headphones’ balanced audio and battery longevity, with some comparing them favorably against higher-priced competitors like Beats. However, a notable portion of users report issues such as static noise developing over time, poor build quality, and disappointing noise cancellation performance, urging caution for those prioritizing these features. Overall, Target reviewers find the Sony WH-CH720N to offer good value for the price, especially when purchased on sale, but recommend considering individual needs around noise isolation, device compatibility, and portability before buying.
3.6 Stars / Some verified reviews
Forum Reviews
CUSTOMER REVIEWS FROM 1 FORUM
Reddit users generally view the Sony WH-CH720N as a solid, budget-friendly option offering good sound quality with a warm, balanced profile and effective noise cancellation for everyday use. The headphones are praised for their lightweight, comfortable design and impressive battery life, though some note the lack of folding capability and occasional ear warmth during extended wear. Performance-wise, the bass is present but somewhat subdued, and the microphone works well in quiet settings but struggles outdoors. While new shoppers appreciate the value and sound, some upgrading users express concerns about build durability, particularly hinge issues, and the headphones’ passive wired sound quality. Overall, the consensus leans positive with minor reservations.
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In-Depth Review
Highlights
- •Long battery lifeUp to 35 hours with ANC
- •Sound tuning (DSEE)Clear, balanced sound with DSEE
- •Lightweight comfortWeighs 192 grams; long wear
- •Dual Noise Sensor ANCDesigned to reduce ambient noise
- •Multipoint BluetoothConnects two devices simultaneously
- •Quick charge (USB‑C)3 minutes → 1 hour playback
Considerations
- •Hinge durabilityReports of swivel/headband breakage
- •Microphone performanceCall quality sometimes inconsistent
- •Bluetooth reliabilityOccasional disconnections reported
- •ANC limitationsStruggles with sudden loud noises
- •No carrying caseNo storage case included
- •Control usabilityButtons hard to distinguish
Sony brings its noise-cancelling expertise to the mid-range with this lightweight headset designed for daily commuters and remote workers alike. It’s marketed as offering up to 35 hours of battery life—a feature that promises all-day freedom without constant recharging. The Dual Noise Sensor ANC technology aims to quiet ambient distractions like traffic or office chatter, making focus easier on the go. Tuned with Sony’s DSEE audio upscaling, it delivers a balanced sound profile with customizable EQ, catering both to casual listeners and those who crave control over their music experience. Comfort is prioritized through a featherweight design at just 192 grams, though users should note potential ear warmth during extended sessions. Connectivity gets an upgrade too: multipoint Bluetooth lets you switch seamlessly between phone and laptop calls or playlists. Whether you’re chasing uninterrupted work hours or immersive travel tunes, these headphones offer intriguing features worth exploring in detail ahead.

Comfort / Fit
Weighing just 192 grams, these over-ear cans prioritize lightweight wearability essential for all-day comfort during remote work or travel marathons. Soft ear cushions provide good spacing from drivers minimizing pressure points; however, some report warmth after prolonged use especially in hotter climates—a typical trade-off in closed-back designs that affects extended comfort perception slightly yet doesn’t overshadow overall ergonomic success.

Sound Quality
Powered by dynamic 1.18-inch drivers and enhanced through DSEE (Digital Sound Enhancement Engine), these headphones deliver clear mids and treble with bass presence that’s engaging yet controlled—not overpowering low-end booms but enough punch for casual listeners. The companion app allows EQ customization including Clear Bass adjustments which users find useful to tailor sound profiles easily. Experts note the tuning balances fun listening with fidelity while admitting audiophile-grade clarity isn’t quite reached—a smart middle ground in sound performance.
Build Durability (hinges)
Constructed mainly from plastic with metal reinforcement inside the headband, build quality aims at lightness rather than rugged toughness; hinge durability emerges as the main weak spot where reports of breakage appear after months of use under moderate handling stress test user patience somewhat on longevity fronts despite decent initial sturdiness elsewhere.
Noise Cancellation
Active Noise Cancellation (ANC) uses Sony's Dual Noise Sensor technology paired with Integrated Processor V1 to block ambient distractions like office chatter and traffic hum. While not flagship-level quieting, it effectively tames common environmental noise for focused listening sessions. Transparency mode adds situational awareness but feels less refined compared to premium models. Reviews confirm ANC’s practical strength in daily settings though acknowledge limitations on sudden loud sounds, making this a solid but not revolutionary noise-cancelling experience.

Battery Life
The battery life here is no wallflower—offering a robust 35 hours with ANC active and up to 50 hours without. Quick charging via USB-C means just 3 minutes can snag you an hour of playback, keeping interruptions minimal during long hauls or busy days. Users and experts alike applaud this stamina as a key convenience, letting you unplug for days without worry. This endurance cements the headphones’ role as reliable companions whether commuting or working remotely, marking battery longevity as a standout feature.
Conclusion
Navigating the balance between ambition and pragmatism, these headphones deliver impressive battery life that powers through long days with ease. Their Dual Noise Sensor ANC provides a solid shield against common distractions, though it stops short of premium silence on sudden noises. The sound signature is balanced and customizable, offering clear mids and controlled bass for varied tastes. Comfort reigns with a featherlight fit, but some may notice warmth during extended wear—a trade-off in closed-back design. While the plastic build keeps weight down, reports of hinge fragility hint at cautious handling ahead. Multipoint Bluetooth connectivity earns applause for effortless device switching, rounding out an experience tailored to remote workers and casual travelers alike. These headphones stake their claim as thoughtful companions where endurance meets everyday practicality—no frills wasted, just enough polish to earn attention without overreach.
Feature Scores
This reflects reviews and ratings from established critics, journalists, and users who have evaluated the item. Their opinions provide a comprehensive assessment.
Performance
Sound Quality
4/5
Noise Cancellation Effectiveness
4/5
Battery Life
5/5
Value
Price-to-Performance
4/5
Warranty
TBD
Included Accessories
3/5
Design
Comfort
4/5
Build Quality
3/5
Controls
4/5
Health
Hearing Protection
3/5
Material Safety
TBD
Hygiene
TBD
Safety
Battery Safety
4/5
Regulatory Compliance
TBD
Physical Hazards
3/5
Sustainability
Recyclability
TBD
Sustainable Materials Use
TBD
Packaging Sustainability
TBD
Experience Style
Customization
4/5
Multi-Device Pairing
4/5
Ease of Use
4/5
Specifications
This section outlines the product's key facts, covering essential features, details, dimensions, materials, and any unique characteristics that define its functionality and usability.
Performance
Value
Design
Safety
Sustainability
Experience Style
Frequently Asked Questions
4 Questions
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